Return and Exchange Policy

We aim to create, supply and deliver products for your appreciation and satisfaction.

trabi-tuning return or exchange policy applies if the product is damaged. All refund and replacement requests must be made within 7 days of receiving the order.

Any returns made due to cancellations or incorrect items the customer may have ordered must be returned at the customers own cost.

Any custom item orders cancelled or returned are unable to be refunded.

Any disputes with parts and or products must be reported within 7 days of delivery.

Damaged Delivery

Please do not accept a shipment that shows signs of damage in transit. You can decline to accept a damaged order and ask the delivery person to return the order. Please contact trabi-tuning with the order number via trabantspares@gmail.com to inform us of this in case it happens.

Disclaimer

Please bear in mind that minor variations on the colour and texture can occur from what is visible in the product pictures on the website due to the assorted technological and physical restrictions of the digital medium. The buyer acknowledges this risk when they agree to these terms and conditions.